Support Information

If you have questions, encounter issues, or need assistance with CR Video Chat, here's how you can reach us:

Option 1: In-App Support (Recommended)

For the quickest response, you can contact us directly from within the CR Video Chat app:

1. Tap on your Profile icon.
2. Select the "Contact Us" option.
3. Write your message and send it directly through the app.

Option 2: Email Support

You can also reach our support team via email. Please provide as much detail as possible about your query so we can assist you effectively.

Support Email: support@chatroulette.com

Site Rules

Everywhere in the world, where people come together, they have certain rules. So do we. Please adhere to the following guidelines to ensure a safe and respectful environment for everyone:

• 1. Respect others: Be kind, polite, and respectful. Remember that online interactions are real-life interactions too. No bullying, sexism, racism, homophobia, or other hate-based chat.
• 2. No inappropriate or suggestive content: Sexual content, especially in the Random Chat area, is strictly prohibited.
• 3. Impersonation is off-limits: Do not pretend to be another user or person.
• 4. Don't misuse or overburden the platform: Avoid actions that disrupt the services, create false accounts, or send unsolicited emails.
• 5. Strictly for adults: Chatroulette is only for people who are 18 and older.
• 6. No illegal activities: This includes severe drug abuse or any behavior that is against the law.
• 7. Adhere to security measures: Do not disable or interfere with security features or limitations of the services.
• 8. No spamming or advertising: Unauthorized data collection, spamming, or any form of unwarranted advertising is not permitted.
• 9. Report violations: If you see anything that breaches the rules, be sure to report it.
• 10. No commercial misuse or reverse engineering: The services shouldn't be used for any revenue-generating endeavor, nor should you attempt to decipher, decompile, or disassemble the software of the services.